What problem are you having?
 

Q: Why doesn't my computer detect the USB device?

A: For some cases, there is a must that you need to install the software first, in certain particular product. Then you had to plug in the devices and let the windows to detect the hardware and install the driver as requested. Normally, this happen because the newly purchase hardware is more dedicated and we need to update the windows first before it recognize the hardware.

 

Q: Why isn't my USB device working after I add an extension cable?

A: USB cables are designed to function efficiently up to 5 metres (~15ft). Hence if your extension cable causes the length to exceed the recommended length, the  device would not work properly.

 

Q: Why doesn't my USB to PS2 converter work when I plug it to my PC?

A: For some cases, there is a must that you need to install the software first, in certain particular product. Then you had to plug in the devices and let the windows to detect the hardware and install the driver as requested. Normally, this happen because the newly purchase hardware is more dedicated and we need to update  the windows first before it recognize the hardware.

 

Q:  My computer íV windows 95/98 does not want to shut down properly ?

A:

Step 1.)

1.) To determine whether your display adapter driver is compatible with Windows 98 and working correctly

  1. Click Start , and then click Run .
  2. In the Open box, type msconfig , and then click OK .
  3. Click Advanced , and then click to select the VGA 640 x 480 x 16 check box.
  4. Click OK .
  5. When you are prompted to restart the computer, click OK
  6. After your computer restarts, try to shut down your computer.

If NO go to next step 2.)

2.) To determine whether your network adapter driver is causing the problem, disable the network adapter.

To disable your network adapter

  1. Right-click My Computer , and then click Properties .
  2. On the Device Manager tab, double-click Network Adapters .
  3. Click the first device in the list, and then click Properties .
  4. Click to select the Disable in this hardware profile check box, and then click OK .
  5. Repeat steps 3-4 for each device listed under Network Adapters .
  6. Click Close , and then restart your computer.
  7. After your computer restarts, try to shut down your computer.

If NO go to next step

3.)To determine whether there is a conflict in the Config.sys or Autoexec.bat file

  1. Click Start , and then click Run .
  2. In the Open box, type msconfig , and then click OK .
  3. Click Selective Startup , and then click the Process Config.sys file and Process Autoexec.bat file check boxes to clear them.
  4. Click OK .
  5. When you are prompted to restart the computer, click OK
  6. 4.) To determine whether a program in the Startup folder conflicts with the startup process

    1. Click Start , and then click Run .
    2. In the Open box, type msconfig , and then click OK .
    3. Click Selective Startup .
    4. Click to clear the Load startup group items check box.
    5. Click OK .
    6. When you are prompted to restart the computer, click OK .

    If your computer starts or shuts down correctly, the problem may be caused by programs loading from the Startup folder.

      To isolate the problem program

    1. Click Start , and then click Run .
    2. In the Open box, type msconfig , and then click OK .
    3. Click Selective Startup .
    4. Click to select the Load startup group items check box.
    5. On the Startup tab, click to clear all the check boxes except one (any one).
    6. Click OK .
    7. When you are prompted to restart the computer, click OK .
    8. If your computer restarts correctly, repeat steps 4-6, selecting check boxes on the Startup tab one at a time. When your computer does not restart correctly, the program you last enabled is causing the problem.
    9. Contact the program's manufacturer for more assistance

    To disable the Winstart.bat file

    1. Click Start , and then click Run .
    2. In the Open box, type msconfig , and then click OK .
    3. Click Selective Startup .
    4. Click to clear the Process Winstart.bat file check box. (If this box is unavailable, there is no Winstart.bat file on your computer.)
    5. Click OK , and when prompted to restart your computer, click OK .

    If this action solves the problem, the Winstart.bat file is loading a file that is causing the problem. Examine the Winstart.bat file more closely to determine the specific program that is causing the problem.  

    If NO go to next step 5.)  

    5.) To determine the specific program that is causing the problem

    1. Enable the Winstart.bat file by repeating the previous procedure. In step 4, click to select the Process Winstart.bat file check box.
    2. Use any text editor (such as Notepad) to open the Winstart.bat file.
    3. Disable one line in the file by typing rem at the beginning of the line.
    4. Save the file, close the text editor, and restart your computer.
    5. If the problem persists, repeat steps 2-4 until the problem no longer occurs. When the problem no longer occurs, the last line you disabled is associated with the program that is causing the problem. Contact the program's manufacturer for information about using the program with Windows 98.

    If NO go to next step 6.)

    6.) To determine whether the APM is causing the problem

    1. Click Start , point to Settings , click Control Panel , and then double-click System .
    2. On the Device Manager tab, double-click System Devices .
    3. Double-click Advanced Power Management in the device list, click the Settings tab, and then click to clear the Enable Power Management check box.
    4. Click OK , and then click Close .
    5. Restart your computer.
    6. After the computer restarts, shut down the computer to test shutting down without APM enabled.

    If the computer shuts down correctly, the problem may be caused by APM.

 
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